FAQs
Here are answers to some of the most frequently asked questions about CLUB313. If you have any other questions or would like more information, please contact us.

Can I apply to become a member of CLUB313?

No, membership of CLUB313 is by invitation only. If you meet the spending and visit frequency criteria, you will receive an invitation by the mall.

Will I receive a CLUB313 membership card?

No, CLUB313 is a card-less programme. Your NRIC/passport number or FIN is used to identify you as a CLUB313 member.

How do I earn CLUB$?

You’ll earn CLUB$1 for every S$1 you spend @313 (maximum accumulation of CLUB$2,500 per day). All you have to do is spend $50 or more in a maximum of 3 same-day receipts.

To have your CLUB$ credited into your account, please present your receipt(s) to the Concierge at B1 on the same day of purchase.

How do I redeem my CLUB$?

Simply log in to your CLUB313 account with your NRIC/passport number or FIN and password to redeem your CLUB$ online, or present your NRIC, passport or Singapore long-term pass (with your FIN) to the Concierge at B1.

How can I check my CLUB$ balance?

You can ask the Concierge at B1, log in to your CLUB313 account or text 'bal' to +65 98210055.

How do I renew my CLUB313 membership?

CLUB313 membership lasts for 12 months from the date of your registration. It will be renewed automatically when you accumulate min. spend of S$1,000 within the 12-month membership period. Otherwise, your membership will expire.